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Document “Listening we do it better. Participate in the construction of the protection model for children and adolescents in Gipuzkoa”

Portada de "Escuchando lo hacemos mejor. Participar en la construcción del modelo de protección a la infancia y adolescencia en Gipuzkoa", que tiene el título y el subtítulo y debajo la imagen de unos pies infantiles a la orilla del mar, tocados por una ola, con un corazón trazado en la arena.In recent years, the gifts I receive at work are increasing. I am aware of my immense privilege. I think of the networks we have generated over the years; the results that, gently, are arriving from the work carried out to raise awareness and prevent; regulatory and institutional changes that are taking shape…

But it is still very unusual to find a human team like that of those responsible for Gipuzkoa Provincial Council Protection Service for Children and Adolescents. professionals who, despite being aware of having a solid model of intervention that is a reference in the rest of the Spanish territory, they call you to help them improve, to review their work from a critical perspective. People who, when confronted with some inconsistencies, assume them from an attitude of: “You're right, then, how do we change this?”.

News from the website of the Provincial Council of Gipuzkoa, with the Deputy for Social Policies, Maite Peña, and with the consultant Pepa HornoI think it is essential to point this out before talking about the document Listening we do it better. Participate in the construction of the protection model for children and adolescents in Gipuzkoa that has been presented today (here in Basque) as a result of the review process of the protection system for children and adolescents in Gipuzkoa, what has been done with the children, girls and adolescents attended by the Gipuzkoa Provincial Council in its different programs as well as with their families. And I say that it is fundamental because without this attitude of critical review and learning on the part of technical and political leaders, Without this openness to technical proposals from an absolutely defensive position of the work being carried out and without this purpose of legitimacy and coherence, this entire process would have been impossible.. And not just the process, but the changes that will derive from it.

The initial objective was to validate the document of framework principles of action of the Gipuzkoa Provincial Council Protection Service for Children and Adolescents. The idea was to review the technical principles that guided decision-making in the different programs of the Service to try to give coherence to the actions. But that review was intended to be carried out only with professionals.. And that was the first change. Open the focus and propose a revision of the document with its final beneficiaries: children, girls and adolescents and their families. This review has been carried out around a process of focus groups in which the 10% of the kids, girls and adolescents with whom the Gipuzkoa Provincial Council Protection Service for Children and Adolescents works in its different programs. The focus groups were developed with a common methodology and experienced facilitators who received the necessary training.. From Espirales Consultoría de Infancia we develop the methodology and the analysis and systematization of the results, both of the children's focus groups, girls and adolescents as well as family groups.

The document Listening we do it better. Participate in the construction of the protection model for children and adolescents in Gipuzkoa is the result of this process. This document includes the analysis of the results regarding the revision of the framework principles document, but above all to the intervention carried out by the service in its programs. It also includes the final version of the framework principles document, as it was after introducing the changes demanded by the professionals, children, girls and adolescents and families. And finally the adapted versions of the results that were developed for both children, girls and adolescents as for their families.

I can only vehemently recommend that all those responsible for the protection system for children and adolescents in the different Autonomous Communities and at other levels of competence, and the professionals of the protection system in its entirety, read the document. He talks about the reality of the system in Gipuzkoa, but it talks about much more. Both the way in which it has been carried out and its purpose are unique experiences in the Spanish territory.. But, the conclusions, in my experience, are largely extrapolated to the entire state territory.

And to finish I am going to leave only some examples of the things that the children have said, and adolescents. They speak for themselves.

On affectivity as a condition for intervention, as a compulsory professional competence:

  • If they don't treat us with affection, we get scared and we cry”.
  • “It is necessary that they treat us well because they are the ones who have to protect us”.
  • “You better have affection, empathy, respect and above all patience. Because how you screwed up, we close in band and see where you pull to start with the intervention”.

On the need to promote the role of children and adolescents in decision-making in the system:

  • Because it is our life and we have to feel and be the most important, ¿no?”.
  • "It's my life and my own path".
  • "Many times they don't tell us, half, Little or nothing. That we find out and do not come counting us by pieces ".
  • “I propose as a new principle the right not to tell my story”.

On the need to incorporate the families of the children, girls and adolescents in decision-making in the system, without judging or condemning them:

  • “The family can be a backpack but also a pillar”.
  • "Because we all have very important people even if we don't live with them”.
  • “It is not natural, at a certain age, supervise visits with families. It is important to take into account the needs of the child at all times since all children do not need the same thing”.

There is much more in the document. i think its worth reading. Here it is in its two versions, in Spanish and Basque:

Heartfelt thanks to those responsible for Gipuzkoa Provincial Council Protection Service for Children and Adolescents for letting me accompany you in this process. It has been an immense gift and reiterates my confidence that it is possible to carry out legitimate and effective evaluation processes of the operation of the child and adolescent protection system at its different levels..

Y, from here, who wants to listen to listen.

Pepa Horno

Comments

Comment the Alberto Rodriguez
13 June, 2022

congratulations for a nice job, deep and certainly involved. It is a mutual luxury without a doubt… A hug Peppa.

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